Softonic review

Comprehensive Help Desk Plugin for WordPress

JS Help Desk is a versatile and user-friendly help desk support plugin designed for WordPress. This free tool offers a complete customer support system, featuring unlimited tickets, support for guest submissions, and a variety of customizable options. Users can create tickets from the front-end, and agents can manage these tickets with powerful filters and sorting capabilities. The plugin also supports GDPR compliance, ensuring data privacy and security for users. With video tutorials available, the learning curve is minimal, making it accessible for users of all skill levels.

In addition to its core functionalities, JS Help Desk provides a wide range of premium add-ons to enhance its capabilities. These include features like email piping, time tracking, and ticket auto-close, allowing for efficient management of customer queries. The plugin is also fully responsive and offers multi-language support, ensuring it can cater to a diverse user base. Overall, JS Help Desk stands out as a robust solution for businesses seeking an effective help desk system without the cost.

 0/1

App specs

  • License

    Free

  • Version

    2.9.2

  • Latest update

  • Platform

    WordPress

  • OS

    5.8 or higher

  • Size

    7.83 MB

  • Developer

Program available in other languages



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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
Softonic
Your review for JS Help Desk 8211 The Ultimate Help Desk amp Support Plugin
Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.